Refund & Cancellation Policy
This policy explains how cancellation and refund requests are handled for WatsChatOn plans, free trials, AutoPay and setup work.
Last updated: 13 August 2026
1. Free trial and trial AutoPay
No subscription fee is charged during the free-trial period, so there is no trial fee to refund. If you authorise AutoPay for a trial, that authorisation is not itself a subscription charge. You can cancel AutoPay anytime; if it is cancelled before the trial converts to a paid plan, the regular plan charge will not be taken. Any temporary authorisation or release timing is handled by Razorpay, the bank and the payment network.
2. First-month offer and paid plans
The ₹99 first-month price is an introductory charge for eligible direct purchases. Once a payment is captured and access is activated, subscription fees are non-refundable for unused days, change of mind, downgrade or non-use, subject to rights that cannot legally be excluded. The regular plan price applies after the first month or after a free trial.
3. Cancellation and renewal
You can request cancellation anytime by contacting support@watschaton.in or using the available billing controls. Once cancellation is confirmed, the next scheduled renewal will not be charged, while access normally continues through the current paid period. If cancellation is requested after a renewal has already been processed, that current paid period remains active and the following renewal will be stopped after confirmation. AutoPay cancellation status is completed through Razorpay and the payment network.
4. Payment errors and approved refunds
If a payment was captured more than once, captured in error or affected by a verified technical issue, contact us with the payment reference. We will review the account and payment status. Any approved refund is issued only against a captured payment and may be full or partial. Refund processing time depends on Razorpay, the bank and the payment network.
5. Setup, custom work and third-party charges
Custom configuration, onboarding, training and workflow work may be non-refundable once the work has started. Meta/WhatsApp messaging charges, approvals, restrictions and other third-party charges are outside Good Review Booster’s refund process.
6. Storage and account closure
Before closing an account, export any information you need and remove files that are no longer required. Retention may be limited by legal, security or operational obligations.
7. How to request help
Send the registered business name, account email or phone number, payment reference if available and the reason for the request to support@watschaton.in. We will verify the account and reply with the next step.