Refund & Cancellation Policy
This policy explains how cancellation and refund requests are handled for WatsChatOn plans, free trials, manual renewals and setup work.
Last updated: 13 August 2026
1. Free trial
No plan fee is charged during the free-trial period, so there is no trial fee to refund. When the trial ends, you may choose whether to continue by making the displayed one-time monthly or yearly payment.
2. Initial payment and paid plans
The displayed activation amount is a one-time payment for eligible direct purchases. Once a payment is captured and access is activated, plan fees are non-refundable for unused days, change of mind, downgrade or non-use, subject to rights that cannot legally be excluded. The regular plan price applies from the next manual renewal.
3. Cancellation and renewal
Renewals are not automatic. You can simply stop making renewal payments; access normally continues through the current paid period and ends when that period expires. To continue using the service, approve the displayed monthly or yearly renewal payment from Billing before the access end date.
4. Payment errors and approved refunds
If a payment was captured more than once, captured in error or affected by a verified technical issue, contact us with the payment reference. We will review the account and payment status. Any approved refund is issued only against a captured payment and may be full or partial. Refund processing time depends on Razorpay, the bank and the payment network.
5. Setup, custom work and third-party charges
Custom configuration, onboarding, training and workflow work may be non-refundable once the work has started. Meta/WhatsApp messaging charges, approvals, restrictions and other third-party charges are outside Good Review Booster’s refund process.
6. Storage and account closure
Before closing an account, export any information you need and remove files that are no longer required. Retention may be limited by legal, security or operational obligations.
7. How to request help
Send the registered business name, account email or phone number, payment reference if available and the reason for the request to support@watschaton.in. We will verify the account and reply with the next step.